Your saved account
Account Cases, financial records and support conversations are saved privately. Cloud uploads use private file storage. Approved Clerky reviews send the selected content to the connected processing service.
Different workspaces have different storage rules. Here is what to expect.
Account Cases, financial records and support conversations are saved privately. Cloud uploads use private file storage. Approved Clerky reviews send the selected content to the connected processing service.
Google can return basic profile information during sign-in. ClerkOps keeps only your name and verified email for account access; we do not request access to Gmail, Drive, contacts or your Google password. You can still use the separate ClerkOps username and password option.
Device workspace records are saved in this browser, without cloud sync. You can export them or clear this device workspace in your account settings. Your theme preference is also saved in this browser.
Temporary records and selected files stay in this tab’s memory. Cloud services are paused. Leaving or reloading clears the session. Choosing an export saves a file on your device.
The details you submit are available only to the ClerkOps team for reviewing your request and contacting you. Private admin notes are not shown to customers.
Feedback reports contain the page path, your comment, an optional name and the time you sent it. Signed in reports can be associated with your account. Only the ClerkOps Team can read the inbox and review notes. Feedback is not published or sent for Clerky processing.
ClerkOps counts page names, device categories and anonymous daily browser-tab sessions for up to 90 days. Page URLs are recorded without query strings; document content, names, email addresses and raw IP addresses are not included. A random tab identifier is kept in session storage and hashed by day on the server. Traffic collection is paused in Confidential Mode and respects Do Not Track and Global Privacy Control.
Static QR codes do not report scans to ClerkOps. Dynamic links count redirect requests without raw visitor IP addresses or fingerprints. Counts do not represent verified unique visitors.
Contact support to request an account export or deletion. The saved account retention policy and final commercial data terms are still under review during beta.